The book is written for the students and trainees who are undergoing training to become hospitality receptionist or hostess. It enable the students/trainees to converse with foreign tourists by acquiring working knowledge of English, French, German and Hindi Languages.
Table of Contents:
SECTION-I CONCEPTS, PROCEDURE, SKILLS & Techniques
Section-II Conversation Skills: SOME ENGLISH, FRENCH, GERMAN AND HINID COMMUNICATIONAL SKILLS.